Privacy Policy
To ensure that we protect your personal information, we have developed this Privacy Policy to explain how we collect, use, and disclose your data. We are committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). If you have any questions or concerns about our practices or your rights, please contact us as outlined at the end of this Policy.
Overview
This Privacy Policy applies to our online activities and is relevant to visitors of our platform who submit and/or collect data through the Jupit App or at http://www.jupitapp.co. This clause does not apply to data collected offline or through channels other than Jupit Platform. Every user has the right to privacy and security under applicable laws and regulations.
Consent
By accessing or using our website and services, you consent to the terms of this Privacy Policy when you engage, sign up or purchase any of our services, regardless of how they are accessed or used.
Custodian
Jupit Digital Service Ltd, which can be accessed through http://www.jupitapp.co or Jupit App takes the privacy of our users and visitors very seriously. We are the custodians of all personal data shared and/or collected through this website and/or our App and are responsible for protecting it. If you have any questions regarding this Privacy Policy or our privacy practices, please contact our:
Customer Service Desk
Email address: hello@jupitapp.co
Private Data We Collect About You
I. Private Information
Private information refers to any information about a natural person by which that individual can be identified. Data that has been intentionally excluded (anonymous data) is not included.
II. Identity Documentation
Official identification documents include government-issued identification such as international passports, driver's licenses, and national ID cards. To provide our services, comply with applicable laws and regulations, detect and prevent fraud, protect our and others' vital interests, provide communications within the Services, provide services to our customers, and protect data, we may collect and process publicly identifiable documents for storage.
III. Transaction Data
Transaction data includes payment details about you, bank account details, and other information about the services you have received from us. We provide our services within the applicable financial regulations, detect and prevent fraud, protect the vital interests of us and others, and ensure exceptional customer experience, quality control, and data storage. To achieve these objectives, we may collect and process data about your transactions for security, research and development, customer service improvement, and direct marketing campaigns.
IV. Communication Data
Communication records include all messages, communications, demands, records, and any other communication related to the purpose of customer management demands. We may collect and process your communication data for the purpose of customer satisfaction, best control maintenance, data security, inquiry and development purposes, compliance with relevant laws and regulations, improving customer involvement, and executing coordinated marketing.
V. Technical Data
Technical data includes user activity, time zone and location, device or browser type and version, operating system and platform, browser plugin and version, authentication and security data, cookies, or any other technology related to click-path technology. We may collect and process your technical data to improve user satisfaction and to comply with applicable laws and regulatory requirements.
VI. Anonymized and Aggregated Information
We may collect, use, and share aggregated information and combine your transaction information with professional information such as statistical data for the purpose of customer satisfaction, analyzing the effectiveness of our website and its traffic. For example, aggregated information may be inferred from your personal data, but it is not considered personal data under the law as it will not directly or indirectly reveal your identity. However, if the collected information is combined or linked with your personal data, allowing us to identify you specifically or indirectly, we will treat the combined information as personal data subject to necessary protection mechanisms.
Disclosure of Your Personal Data
Our commitment to protecting your personal data is of utmost importance to us. However, there may be instances where it is necessary for us to share your information with third parties in order to provide our services effectively or to comply with legal and regulatory requirements. Our agreements with these third parties will require them to use your data solely in connection with the services they perform for us, and prohibit them from sharing your data to anyone else. These agreements will also be subject to professional obligations of privacy where appropriate.
I. Identity Verification Service Provider - In order to prevent fraudulent transactions and comply with applicable laws and regulatory requirements, we may share your information with third-party identity verification service provider who will according to our agreement verify your identity by checking publicly available reports and other public databases.
II. Banks and other monetary institution - To facilitate payment processing and comply with applicable regulations and legal requirements, we may share your information with banks and other financial institutions. This may include sharing your transaction data and payment details, as necessary to complete transactions and prevent fraudulent activity. We will only share your information with trusted and reputable financial institutions, and we will take appropriate measures to ensure that your information is protected and used only for the purposes for which it is intended.
III. Service providers - We may share your information with service providers that we engage with to perform various business functions. Examples of these service providers include cloud storage providers, network infrastructure providers, marketing agencies, data analytics firms, and others. We will ensure that such service providers are bound by appropriate privacy and data protection obligations and only use your data in connection with the services they provide to us.
IV. Processional consultant - We may share your information with professional consultant(s) who provide us with specialized, financial or legal advisory services or to comply with our legal obligations.
V. Organizations or other establishments during corporate redesigns - In the event of a change in our corporate structure due to the sale, transfer, or merger of parts of our business or our assets, your personal data may be included in the assets transferred to the new corporate entity, in accordance with this privacy policy. You will be notified in advance of any changes to applicable policies.
VI. Law Enforcement/Regulatory proxy and authorities - We may disclose your information to law enforcement agencies and authorities if we are obligated by law or any legal process to do so, or when we sincerely believe that the disclosure of your information is necessary to prevent physical harm or financial loss, to report suspected criminal activity, or to investigate violations of our Terms of Service or any other relevant policies.
Changes to this Privacy Policy
We may modify this Privacy Policy from time to time by posting or uploading an updated version on our website. The updated version will be effective from the date of publication. However, if the updated version contains significant changes, users will be notified by email (sent to the email address specified in your account) and via a notification on the Jupit platform.
Cookies Usage
At Jupit, we use cookies to enhance your browsing experience and personalize our services. Cookies are small text files that help us remember your preferences and improve website functionality. They are essential for secure navigation and analyzing website traffic. You can manage cookies in your browser settings, but disabling them may limit certain features. For more details, refer to our Cookie Policy. By using our website, you consent to the use of cookies.
Contact Us
If you have any questions or concerns about our practices or your rights, please write to us by email to:
hello@jupitapp.co or support@jupitapp.co